Fitquip About Us
Fitquip is Australia’s No.1 On-Line Fitness Equipment Retailer. We have been a supplier of Quality Fitness Equipment since 1983. We strive to provide our valued customers with the highest standard of product, delivery, selection and advice at the best prices in Australia.
We are a highly experienced team who focus on generating the best possible value for our customers by sourcing the best product; buying it directly from the factories and providing it to you through our online store at significantly better prices than would be possible if we had all of the costs associated with a traditional retail business.
Our range includes Treadmills, Exercise Bikes, Cross Trainers, Elliptical Trainers, Home Gyms, Weight Bench’s, Weight Plates plus many more Fitness Equipment and Exercise Equipment options.
We Supply Internationally recognised Fitness Equipment brands such as, York Fitness, Bodyworxs Fitness, Diamondback, Infiniti Fitness, Vision Fitness, Johnson Fitness, Spirit Fitness, Healthstream Fitness, JK Exer, Spirit Fitness, Polar and more.
We have over 29 years of experience in the delivery of Fitness Equipment and warranty back up to even the most remote places in Australia. In most cases when you place an order, your Treadmill or Exercise Equipment is on the truck and on its way, same day.
At Fitquip we pride ourselves on our high customer service standards and customer satisfaction.
Just take a look at the page after page of satisfied customers on our testimonials page.
When you are buying any product from Fitness Equipment to Furniture, true value is not just about the price but also the provision of the other services such as delivery warranty and back up. You won’t be disappointed by putting your trust and hard earned money into your own piece of Fitquip exercise equipment.
Our Fitquip brand of products
It has taken many years to research and implement our Own Fitquip branded products. Today we can boast a range of more the 12 Fitquip branded domestic and commercial Treadmills, 4 Cross Trainers, 4 Exercise Bikes, 2 Recumbent Bikes, 1 Rowing Machine, a complete Strength range, Weights, Dumbbells, Medicine Balls, Fit Balls and full accessories range.
Every one of these products has been tested in the market place and is backed with an extensive range of parts. Given the control we have over the warranty of our own products we can boast to have the fasted warranty turn around of any brand on the market.
Fitquip can boast one of the fasted warranty turnaround times in the industry. We take our responsibilities here very seriously. For too many years we have been stuck between the customer and the major supplies of fitness equipment, who promise the world with warranty, but fail dismally. Unfortunately there are still too many cases of suppliers taking over 4 weeks to rectify an issue in a brand new Treadmill or Cross trainer. The net result is a very unhappy customer.
As referrals are our main source of new customers, we take our responsibilities and commitments with warranty very seriously.
Our delivery and shipping
There are not too many places in Australia that we have not delivered fitness equipment to, from Far North Queensland, Canberra, Hobart and Alice Springs.
On any one given day we have Treadmills, Cross Trainers, Gyms or Exercise Bikes being delivered from our depot in Perth to Sydney, Melbourne, Brisbane, Adelaide, Darwin and Canberra. We have Free Delivery on most products with in a 40km radius of the GPO of most capital cities. Naturally there are some exceptions and these are clarified in detail in the Delivery Policy.
Corporate and commercial fitness equipment
We have an extensive range of fitness products suitable for both the corporate and commercial gym applications. We are constantly sourcing and updating our commercial range which includes Treadmills with AC motors and maximum user weights of 180kg. We also have an extensive range of commercial Cross Trainers, Exercise Bike, Recumbent Bikes, Multi Station and Single Station Gyms.
We take supply in to this market very seriously and insure that the fitness products are of a suitable strength and quality for their intended application, but also that every product is backed with a comprehensive range of parts, before we offer the product for supply.
We have a strong, experienced and dedicated team of Fitness Equipment Experts.
Aaron Powell – Director from 1999; Importing, Finance, Marketing, Direction
Tony Powell – Director from 2004; Sales Direction, Warranty, Product Development
Steve Morris – General Manger from 2005; Sales Management, Team Management, Operations, Product Development
Jade Powell – Administration Manger from 2010
Our team been extensively involved in the Fitness Equipment Industry Since 1999 and has over seen the rapid growth of the business from a small Treadmill hire company to the business Fitquip is today. Through this process we have directed the business through both the emergence and rapid growth of the industry and the turmoil of the GFC. Fitquip, although sales volumes have contracted through the GFC, has continued to develop in to a multi focused business including a retail, internet, importing and spare parts divisions.
Through our many years of involvement with the Fitness industry we have identified the key issues with fitness equipment retail and built the business around these principals.
- Fast efficient supply of fitness products
- Correctly matching product capacities to the application
- Efficient handling of warranty and related issues
- The constant availability of replacement parts
- Stringent product selection and quality control systems
- Continued product refinement and development
- Outstanding value for money.
We look forward to the opportunity of demonstrating our 100% commitment to you, our customer.